General infoHOW I MEASURE
I measure the outside of garments, unless stated otherwise. The bust is measured at armpit level, the waist will be measured if there is one, and hips are measured about 9" below waist level. Sleeves are measured from shoulder seam or an approximation in the absence of a shoulder seam. Garment length is measured from the back of the neck, unless otherwise stated. The measurement numbers refer to the garment, not the body inside. For best fit, measure a similar type of garment which fits you well and compare. In general, I cannot accept returns for fit problems
HOW I SHIP
Shipping within the USA will be by Priority Mail, unless other arrangements are mutually decided on. The shipping rates quoted at check-out are correct for shipping and handling, including delivery confirmation, within the U.S.
International shipping quotes are set up for First Class International (used to be called Airmail Letter Packet) using a flat rate based on weight. Rates include shipping insurance via DSI and a small handling fee. If the actual final cost is significantly less than I estimated ( a difference of more than about $2) I'll issue you a partial refund, reflecting the discrepancy. If you would prefer a different shipping option, go ahead and make the purchase with the quoted rate and then email me separately about your preference so I can re-calculate and invoice you again for the balance.
ABOUT CONDITION REPORTS
Maybe you're accustomed to sellers whose standard statement for most of their stock is "Great Vintage Condition" or "great considering its age". You receive your purchase from them and you notice a little stain here, and a few pinholes there, and you count your blessings that there's nothing major - you would have happily paid the same price if you had a chance to inspect it first. Or maybe you get it, and the seller didn't mention the 1" hole in the back of the skirt or the yellow stains under the arms and now you have to decide whether to question their interpretation of what constitutes great vintage condition. Maybe you would have bought it anyway if flaws had been fully described, but maybe not. Or maybe not at the price you paid for for the blithely described "Great Vintage Condition". Those sellers may defend themselves by saying "All vintage is flawed, you should expect it". I have a hard time trusting the sellers who never seem to have flaws to report.
Here's what I would say:
I inspect everything I sell several times. I'm going to tell you about anything and everything I find, because I want you to make an informed decision before you buy. I like to take close-up photos whenever possible of flaws I am describing. I'm more forgiving of flaws in older garments in terms of offering it for sale, but I'll give you a detailed condition report.
Decisions about returns are made on a case-by-case basis. My goal is to have happy customers who love their purchases. Each garment or item is carefully measured and inspected for flaws, and all issues are disclosed as noted. Of course, it is not humanly possible to be perfect. If you are unhappy with your purchase, please contact me within three days of your receiving it. If I have made a significant error, I will refund in full, including shipping both ways, once I have received the item back, as long as you shipped it within a week of contacting me unworn and it's in exactly the same condition as I sent it. If the return is for personal reasons (doesn't fit, color doesn't flatter, the wedding was cancelled, etc), same guidelines but you pay shipping both ways plus a 20% restocking fee.
To my international customers: U.S. laws require me to fill out your customs form identifying your purchase as merchandise, and listing your purchase price (minus shipping costs) as the value. Please do not ask me to committ fraud by falsifying this - I cannot do it.